Privacy Policy

Technique Golf LLC knows that you care about how your personal information is used and shared, and we take your privacy very seriously. Please read the following to learn more about our privacy policy. By visiting our website(s), you are accepting the practices outlined in this Privacy Policy.

Domains/websites included with Technique Golf LLC:

  • superstrokeusa.com
  • superstrokecustom.com

This Privacy Policy covers Technique Golf LLC’s treatment of personal information that Technique Golf LLC gathers when you are on the Technique Golf LLC website and when you use Technique Golf LLC services. This policy does not apply to the practices of third parties that Technique Golf LLC does not own or control, or to individuals that Technique Golf LLC does not employ or manage.

Information Collected by Technique Golf Inc.

We only collect personal information that is relevant to the purpose of our website. This information allows us to provide you with a customized and efficient experience. We do not process this information in a way that is incompatible with this objective. We collect the following types of information from our Technique Golf LLC users:

  1. Information You Provide to Us: We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
  2. Automatic Information:
  • We receive and store certain types of information whenever you interact with us. Technique Golf LLC and its authorized agents automatically receive and record certain “traffic data” on their server logs from your browser including your IP address, Technique Golf LLC cookie information, and the page you requested. Technique Golf LLC uses this traffic data to help diagnose problems with its servers, analyze trends and administer the website.
  • Technique Golf LLC may collect and, on any page, display the total counts that page has been viewed.
  • Many companies offer programs that help you to visit websites anonymously. While Technique Golf LLC will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

E-mail Communications

Technique Golf LLC is very concerned about your privacy and we will never provide your email address to a third party without your explicit permission, as detailed in the “Sharing Your Information” section below. Technique Golf LLC may send out e-mails with Technique Golf LLC -related news, products, offers, surveys or promotions.

Technique Golf LLC collects the e-mail addresses of those who communicate with us via e-mail and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing survey information or registering for online contests. We can’t obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Other than the exceptions noted above, we will not sell, share or otherwise distribute your e-mail address. Any e-mail address supplied directly to us with respect to online orders, catalog requests, and requests for other information will remain in the sole possession of Technique Golf LLC.

If you do not want to receive promotional e-mail from us in the future, please let us know by contacting us by email (cs@superstrokeusa.com), or by calling us at 1-800-667-0181 and telling us that you do not want to receive promotional e-mail from us. Supplied e-mail addresses on our customer registration form will be used for order confirmation and alerts relating to an order.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by email (cs@superstrokeusa.com) or by calling us at the above telephone numbers.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. Technique Golf LLC cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.

The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We recommend that you leave the cookies activated because cookies allow you to use some of Technique Golf LLC’s coolest features.

Technique Golf LLC’s advertising partners may place a cookie on your browser that makes it possible to collect anonymous non-personally identifiable information that ad delivery systems use to present more relevant ads.  If you would prefer to opt-out of this standard practice, please visit our advertising partner Platform-A’s privacy policy and opt-out page.

FACEBOOK

Our website also uses plug-ins for the social networking site facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). If you access one of our webpages that uses one of these plug-ins, a link is created to the Facebook servers and the plug-in is shown on the page as a result of this information being reported to your browser. As a result, the Facebook server is sent information regarding which of our webpages you visited. If you are currently logged into Facebook, Facebook allocates this information to your personal Facebook user account. When you use the plug-in functions (e.g. clicking the “Like” button or adding a comment), this information is also allocated to your Facebook account. You can prevent this by logging out of Facebook before using the plug-in. You can find further information about the way Facebook stores and uses your data, about your rights in relation to this and the options for protecting your private sphere in Facebook’s data protection information.

Sharing Your Information

Rest assured that we neither rent nor sell your personal information to anyone and that we will share your personal information only as described below.

Technique Golf LLC Personnel: Technique Golf LLC personnel and authorized consultants and/or contractors may have access to user information if necessary, in the normal course of Technique Golf LLC business.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Technique Golf LLC., or substantially all of its assets, were acquired, user information would be one of the assets that is transferred.

Protection of Technique Golf LLC and Others: We may release personal information when we believe in good faith that release is necessary to comply with a law; to enforce or apply our Terms of Use and other policies; or to protect the rights, property, or safety of Technique Golf LLC, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Syndication: Technique Golf LLC allows for the RSS syndication of all of its public content within the Technique Golf LLC website.

With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.

Children Under 18 Years of Age

You must be 13 years and older to register to use the Technique Golf LLC (superstrokeusa.com) website. As a result, Technique Golf LLC does not specifically collect information about children. If we learn that Technique Golf LLC has collected information from a child under the age of 13, we will delete that information as quickly as possible. We recommend that minors between the ages of 13 and 18 ask and receive their parents’ permission before using Technique Golf LLC or sending information about themselves or anyone else over the Internet.

Changes to this Privacy Policy

Technique Golf LLC may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the superstrokeusa.com website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.

WEB ACCESABILITY

SuperStroke is committed to facilitating the accessibility and usability all of its digital properties, including “superstrokeusa.com”, for all people with disabilities. SuperStroke is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. Our website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.

Contact Us with your accessibility questions.

Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page, please contact us at cs@superstrokeusa.com If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

Conditions of Use

If you decide to visit Technique Golf LLC website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Michigan state law.

Effective Date of this Privacy Policy

This Privacy Policy is effective as of January 1st, 2013 and last updated March 2nd,2020.

Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Google Adsense and the DoubleClick DART Cookie

Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet.

To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url http://www.google.com/privacy_ads.html Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.

Other Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, superstrokeusa.com has no access or control over these cookies that may be used by third party advertisers.

Collection of Personal Information

When visiting superstrokeusa.com, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track user’s movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion.

California Privacy Notice

This Privacy Notice for California residents supplements the Technique Golf LLC Privacy and Cookie Notice. This Notice applies to website visitors, app users, and customers in California. This Notice gives California residents additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018 (“CCPA”), and also provides California residents with specific privacy rights. A. Information About the Personal Information we Collect This following chart provides information about the categories of personal information that we collect, the purposes for which we use the information, the sources of the information, and the categories of third parties to whom we disclose the information for business purposes.

California Information & Deletion Rights

If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

  • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information, the business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share/disclose personal information;
  • Provide access to and/or a copy of certain personal information we hold about you;
  • Delete certain personal information we have about you;
  • Provide you with information about the financial incentives that we offer to you, if any. Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you.

Verification: We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, e-mail address, and physical address.

You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request. If you would like further information regarding your legal rights under California law or would like to exercise any of them, please submit your request using the following intake form:

California Information & Deletion Requests If you prefer, you may contact us at the following toll-free phone number to make your request: + 1 (800) 667-0181.

Notice of Right to Opt-Out of Sale of Personal Information

California residents may opt out of the “sale” of their personal information. Under the CCPA, “sale” is broadly defined to mean the sharing of personal information with third parties who are not acting as our service providers or who are otherwise not restricted from using data only on our behalf or pursuant to an applicable CCPA exception.

In some circumstances, we may share certain of your information with third parties to provide you with offers, promotions, and opportunities that may be of interest to you, which may be considered a “sale” under the CCPA. Under the CCPA, “sale” may also include allowing third parties to “collect” certain information, such as IP address, and/or browsing behavior, through cookies and similar technologies, to deliver targeted advertising on the Services or other services. Advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you.

If you would like to opt out of our use of your information for such purposes that are considered a “sale” under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your access, deletion or sale opt out rights.

California “Shine the Light” Disclosure

If a company shares “personal information” (as defined in California’s “Shine the Light” law, Civil Code § 1798.83) with third parties for their direct marketing purposes (e.g., to send offers and information that may be of interest to you), California law requires either providing a mechanism by which consumers can obtain more information about such sharing over the prior calendar year, or providing a mechanism by which consumers can opt out of such sharing. As discussed above, we provide an opt out for this sharing. If you are a California resident and would like to opt out of sharing pursuant to this law, please visit the “Do Not Sell My Personal Information” page and fill out the form.

You can execute your right, including the Do-Not-Sell request at any time by contacting us by sending an email to dataprivacy@superstrokeusa.com or by calling 1 (800) 667-0181

FOR EUROPEAN RESIDENTS

We have described the purposes for which we may use your personal information. If the GDPR applies to you, we are permitted to process your personal information in this way, in compliance with the GDPR, by relying on one or more of the following lawful grounds: you have explicitly agreed to us processing your information for a specific reason; the processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you; the processing is necessary for compliance with a legal obligation we have; or the processing is necessary for the purposes of a legitimate interest pursued by us, which might be:

  • to prevent fraud;
  • to protect our business interests;
  • to ensure that complaints are investigated;
  • to evaluate, develop or improve our products;
  • or to keep our clients informed about relevant products and services, unless you have indicated at any time that you do not wish us to do so.

 

If the GDPR applies to you, you have the following additional and specific rights in relation to your personal information (where applicable):

  • Access: you have the right to request a copy of any personal information we hold about you. Any request for access to or a copy of your personal information must be in writing and we will endeavor to respond within a reasonable period and in any event within one month (in compliance with the GDPR).
  • Rectification: you have the right to rectification of your personal data, if you consider that it is inaccurate.
  • Deletion: you have the right to request that we delete personal information that we process about you, except we are not obliged to do so if we need to retain such personal information in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction: you have the right to erasure of your personal information, if you consider that we do not have the right to hold it.
  • Portability: you have the right to ask us to transfer a copy of your personal information to you or to another service provider or third party where technically feasible.
  • Objection: you have the right to object to your personal information being processed for a particular purpose or to request that we stop using your information.
  • Complaint: If you are unhappy with our treatment of your personal information, and you have contacted us as set out below, you have the right to lodge a complaint with the local data protection authority.

If you have consented to our processing of your personal information, you have the right to withdraw, at any time, any consent that you have previously given to us for use of your personal information. In certain circumstances, even if you withdraw your consent, we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations. To make a request to exercise any of these rights (where applicable) in relation to your personal information, please contact us using the contact details below.

HOW CAN YOU ACCESS OR SEEK CORRECTION OF YOUR PERSONAL INFORMATION?

You are entitled to access your personal information held by Technique Golf LLC on request. To request access to your personal information please contact our Privacy Officer using the contact details set out below. We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information, we hold about you and letting us know if your personal details change. However, if you consider any personal information, we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information. We may decline your request to access or correct your personal information in certain circumstances in accordance with the GDPR. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

WHAT SHOULD YOU DO IF YOU HAVE A COMPLAINT ABOUT THE HANDLING OF YOUR PERSONAL INFORMATION?

You may contact Technique Golf LLC at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.

You may make a complaint about privacy to the Data Privacy Officer (DPO) at the contact details set out below.

The DPO will first consider your complaint to determine whether there are simple or immediate steps, which can be taken to resolve the complaint. We will generally respond to your complaint within a week.

If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavor to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.

In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.

If you are not satisfied with our response to your complaint, or you consider that Technique Golf LLC may have breached the Privacy Act, a complaint may be made to our DPO Dean Dingman by telephone, email or mail, at the contact information provided below.

Data Privacy Contact Information
Phone: +1 (800) 667-0181
Email: dataprivacy@superstrokeusa.com  (Attention DPO)
29706 W Tech Dr.
Wixom, MI 48393